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Frequently Asked Questions

What is Ketamine?

Ketamine is a safe, legal medication prescribed off-label to treat a variety of mental health diagnoses, including depression, anxiety and PTSD. It has rapidly acting antidepressant and mood-enhancing effects, which can begin to take effect within hours after treatment, and lasting for several weeks after. It works by blocking the brain’s NMDA receptors and by stimulating AMPA receptors, which may help form new synaptic connections and boost mood-regulating neural circuits. Ketamine has also been shown to enhance neuroplasticity for lasting symptom improvement.

How does Ketamine-Assisted Psychotherapy work (KAP)?

Ketamine-Assisted Psychotherapy is a holistic modality in which ketamine is prescribed in conjunction with psychotherapy. All medical activities, including patient eligibility, ketamine prescriptions and clinical follow-ups, are done by Journey Clinical’s in-house medical team of psychiatrists and psychiatric nurse practitioners. Journey Clinical also matches eligible patients with a KAP-trained, licensed psychotherapist in your area for preparation, dosing journey and integration sessions.

How does Ketamine feel?

The effects of ketamine, which most patients find pleasant, last for approximately 45 minutes. These effects can make you feel “far from” your body, and facilitate shifts in perception that can often feel expansive in nature. Your motor and verbal abilities will be reduced, so you’ll be lying down in a comfortable position during the experience. Once these effects subside, we’ll spend the remainder of our appointment giving you space to process and discuss your experience. While it may feel hard to articulate what happens during the experience, patients feel like the insights gained are clear.

What determines patient eligibility?

Patient eligibility is up to the sole discretion of Journey Clinical’s KAP-trained medical team. We currently only work with patients over the age of 18 who reside in CA, CT, CO, FL, GA, NY, NJ, MA, MD, ME, MN, OH, OR, PA, TN, TX, VA, WA, WI.

What is the collaborative care model?

At Journey Clinical, our in-house medical team takes on all medical responsibilities (including eligibility, ketamine prescriptions and medical follow-ups), collaborating hand-in-hand with a licensed KAP provider, who takes on the therapy. This collaborative care model is designed to deliver personalized treatment plans and the highest quality of care to meet your individual needs and improve long-term outcomes.

What is the cost of KAP treatment?

First Time KAP Patients:

Medical treatment: total cost of initial evaluation, treatment plan, and medication for up to 2 sessions: $338*. May be eligible for partial insurance coverage depending on your plan.
Psychotherapy cost: dependent on KAP practitioner and modality. Depending on the practitioner, psychotherapy may be partially or fully covered by insurance.

Ongoing KAP Treatment:

Medical treatment: Total cost of 6 additional treatments $298*. May be eligible for partial insurance coverage depending on your plan.
Psychotherapy cost: Depending on the practitioner, psychotherapy may be partially or fully covered by insurance. Read about our commitment to patient safety and well-being here.‍

‍*with upfront cash pay discount applied unless applicable services covered by insurance. Get started to assess your eligibility and explore options: https://my.journeyclinical.com/get-started

What is the cost of Medication Management?

If you're only enrolled in Psychiatric Medication Management, the cost will be $250* for the initial medical appointment and then $150* per monthly appointment afterwards (plus the cost of medication). Any psychotherapy is paid separately; depending on the practitioner psychotherapy may be partially or fully covered by insurance.

If you have insurance, your medication management visits may be partially covered. Depending on your insurance plan, you may be responsible for related costs, including copay or deductible, or payment of non-covered services.

*with upfront cash pay discount applied unless applicable services covered by insurance

Where does Journey Clinical source its prescription medication?

Journey Clinical sources its prescription medications from Precision Compounding and Wellness (2660 Merrick Rd; Bellmore, NY 11710 | (516) 833-6262)

In what states does Journey Clinical PC operate?

Journey Clinical Psychiatry PC operates in CT, FL, GA, MA, MD, MN, NJ, NY, OR, PA, TN, VA, WA, and WI. Journey Clinical Psychiatry CA PC operates in: CA, CO, OH. Journey Clinical Psychiatry TX PC operates in TX. Dr. Kyle Lapidus is our medical director licensed in all the states listed above other than New Jersey. Dr. Lisa Wang is our New Jersey medical director.

What is Journey Clinical’s address?

Shipping: 80 Fifth Avenue 18th Floor, New York, NY 10011

What medical services do you offer?

We offer a range of psychiatric services to meet patient needs, including psychiatric medication management, psychotherapy, and ketamine-assisted psychotherapy for eligible patients. Our psychiatric medication management program includes complete management of all psychiatric medications, on-demand access to our medical team, a personalized mental health treatment plan, an in-depth initial medical intake, and regularly scheduled medical check-ins and outcome monitoring. In addition, we offer psychotherapy of many different modalities through our extensive network of trained psychotherapists, including EMDR, Couples Therapy, IFS, and many more.

Do you accept insurance?

Yes! We currently accept the following insurance plans for medical consultation:

Aetna (CA, FL, OH, NY, TX, WA)
Anthem Blue Cross (CA)
Blue Cross Blue Shield (MA)
Blue Shield of California
Cigna Evernorth (FL, IL, MA, OH, TX, WA)

Psychotherapy is paid separately; depending on the practitioner and your insurance psychotherapy may be partially or fully covered by insurance. If you have insurance, your medication management visits may be partially or fully covered or not covered at all. Depending on your insurance plan, you may be responsible for related costs, including copay or deductible, or payment of non-covered services.

Patients are responsible for verifying and understanding their eligibility and coverage responsibility. To learn more about insurance coverage, visit our Insurance FAQs